Return Policy

1. Introduction

At Skycomm Digital, we are committed to providing high-quality IT products and services to our customers. We understand that sometimes, you may need to return a product or request a refund for our services. This Return Policy outlines the guidelines and procedures for returning products and seeking refunds from our company.

2. Eligibility for Returns and Refunds

2.1 Product Returns:

We accept returns of hardware and software products within 10 days from the date of purchase, provided that the product is unused, in its original packaging, and accompanied by the original receipt or proof of purchase.

2.2 Service Refunds:

Refunds for IT services will be considered on a case-by-case basis. Contact our customer support team at to initiate a refund request.

3. Non-Eligible Items for Returns and Refunds

The following items are generally not eligible for returns or refunds: Customized or personalized software or hardware. Services that have been completed and delivered as per the agreed-upon terms. Products damaged or modified after purchase by the customer.

4. Return Procedure

4.1 Product Returns:

To initiate a product return, please contact our customer support team at They will provide you with a Return Merchandise Authorization (RMA) number and further instructions on how to return the product.

4.2 Service Refunds:

For service refund, please contact our customer support team at provide details about the service, your concerns, and the reason for the refund request. Our team will review your request and respond within 10 business days.

5. Refund Process

5.1 Product Returns:

Once we receive the returned product and inspect it, we will process your refund within 10 business days. The refund will be issued to the original payment method used for the purchase.

5.2 Service Refunds:

Service refunds will be processed within 10 business days after approval. The refund will be issued through the original payment method or an alternative method agreed upon with the customer.

6. Contact Information

If you have any questions or concerns about our return policy, please contact our customer support team at:

7. Changes to the Return Policy

Skycomm Digital reserves the right to update or modify this Return Policy at any time without prior notice. The most recent version of the policy will be available on our website.